Privacy Policy

What data do we collect?

Catherine Luther Wedding Films collects the following data:

  • Personal identification information (Name, email address, phone number, postal address etc.)

 

How do we collect your data?

You directly provide Catherine Luther Wedding Films with most of the data we collect. We collect data and process data when you:

  • Enquire about our services
  • Complete our wedding film information form after booking

 

How will we use your data?

Catherine Luther Wedding Films collects your data so that we can:

  • Respond to your enquiry 
  • Communicate with you before and after you’ve made a booking

 

How do we store your data?

Catherine Luther Wedding Films securely stores your data within a password protected database.

Catherine Luther Wedding Films will keep your personal data for 2 years after a wedding booking. Once this time period has expired, we will delete your data.

 

Marketing

Catherine Luther Wedding Films does not participate in any direct marketing using your data.

 

What are your data protection rights?

Catherine Luther Wedding Films would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

 

The right to access – You have the right to request Catherine Luther Wedding Films for copies of your personal data. We may charge you a small fee for this service.

 

The right to rectification – You have the right to request that Catherine Luther Wedding Films correct any information you believe is inaccurate. You also have the right to request Catherine Luther Wedding Films to complete the information you believe is incomplete.

 

The right to erasure – You have the right to request that Catherine Luther Wedding Films erase your personal data, under certain conditions.

 

The right to restrict processing – You have the right to request that Catherine Luther Wedding Films restrict the processing of your personal data, under certain conditions.

 

The right to object to processing – You have the right to object to Catherine Luther Wedding Films’ processing of your personal data, under certain conditions.

 

The right to data portability – You have the right to request that Catherine Luther Wedding Films transfer the data that we have collected to another organization, or directly to you, under certain conditions.

 

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at:

Email: hello@catherinelutherweddings.com

Call us at: 01483 363 142

Or write to us: 36 Smoke Lane, Reigate, RH2 7HJ

 

Privacy policies of other websites

The Catherine Luther Wedding Films website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

 

Changes to our privacy policy

Catherine Luther Wedding Films keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 6 January 2024.

 

How to contact us

If you have any questions about Catherine Luther Wedding Films’ privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: hello@catherinelutherweddings.com

Call us: 01483 363 142

Or write to us at: 36 Smoke Lane, Reigate, RH2 7HJ

 

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Catherine Luther Wedding Films has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office at https://ico.org.uk/global/contact-us/.