FAQs

Do you film weddings outside of Surrey?

As well as filming weddings in Surrey, I also cover the following areas:

West Sussex  |  East Sussex  |  Berkshire  |  Hampshire  |  Kent  |  Greater London  |  Hertfordshire  |  Oxfordshire  |  Buckinghamshire  |  Wiltshire  |  Dorset

 

An additional fee would apply for locations exceeding 2 hours travel time and overnight accommodation may be required. Get in touch for a quote.

Do we need to meet in person before the wedding?

A phone call or video chat is a great way to chat through the details of your special day. Unfortunately, I’m unable to travel for pre-meets due to my filming and editing schedule, which allows me to deliver your wedding films to you quicker!

How long before we receive the videos?

Films are delivered within 12 weeks (but usually much sooner).

Your films are delivered by online transfer, and for those couples that choose my  Feature Film package, you’ll also receive them on a USB within a personalised presentation box.

Can we select the music used in the teaser and highlights film?

Unfortunately not, due to copyright laws. As it is likely the video will be available in the public sphere (social media, YouTube etc), then the use of a popular track can require appropriate licensing.

 

Then there is also the style of the film produced – I choose properly licensed music that will complement the overall narrative of the film.

 

As the unedited recording of the ceremony usually includes copyright music being played in the background, this footage is not permitted to be distributed in the public sphere (e.g. must not be published on social media) and is for private viewing only. If you intend to publish the recording of your full ceremony then any copyright music can be edited and replaced with a licensed track for an additional £80.

Do you record audio from the wedding?

I record audio from the ceremony and speeches and use a combination of lapel and shotgun microphones. The lapel microphones I use are small and discreet and can be popped inside a jacket pocket.

Can we request any changes to the highlights video?

Small amendments to the highlights video are included in the package cost, such as removing or substituting a clip or two. More extensive edits are subject to an editing charge of £40 per hour.

Do we need to provide food?

Yes, please. The venue will usually have an option for videographers and photographers when you enquire.

Do you have a commercial license to operate drones?

I previously held a ‘Permission for Commercial Operations’ from the Civil Aviation Authority; however, with the change of drone regulations in 2020, this is no longer required. I now only operate drones with a sub-250 gram flying weight, which are exempt from the Operational Authorisations required for heavier drones. I fly in accordance with UK drone laws and hold the required liability insurance.

Do you have insurance?

Yes, I have ground public liability insurance and aerial public liability insurance – both are up to the value of £1,000,000 each.

What is the cancellation policy and what protection do we have?

If you decide to use the services of Catherine Luther Weddings, then a contract will be signed by both parties as a legally binding agreement. This is to protect both parties and to confirm what will be delivered by Catherine Luther Weddings.

 

Your date will be secured with the payment of a £300 deposit and on receipt of the signed agreement. The remaining balance is due 6 weeks before the date of your wedding and payments should be made by bank transfer (details supplied on the agreement).

 

Cancellation Policy
Should you, for any reason, have to cancel the booking, the following charges will be applicable:

  • More than 32 weeks prior to the wedding date: the booking fee is retained by the Videographer and the remaining balance is not payable.
  • 32 to 24 weeks prior to the wedding date: 25% of the remaining balance is payable and the booking fee is retained by the Videographer.
  • 24 to 12 weeks notice prior to the wedding date: 50% of the remaining balance is payable and the booking fee is retained by the Videographer.
  • 12 to 6 weeks notice prior to the wedding date: 75% of the remaining balance is payable and the booking fee is retained by the Videographer.
  • Less than 6 weeks notice prior to the wedding date: 100% of the remaining balance is payable and the booking fee is retained by the Videographer.

How will you use the wedding film?

As a creative business, the films I create act as a portfolio for working with future couples, as they show the quality and style of my work. Therefore, by signing the contract you agree to the highlights film being used on my website and for marketing purposes on social media. If one of your guests objects to being included in the highlights film, please let me know, and their face can be blurred out or the clip substituted.

Get in touch with any questions or to arrange a call